Returns & Exchanges

At OXYENERGY, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. We aim to ensure your complete satisfaction with every purchase through a streamlined and transparent exchange process.

Return Process

• 1.
  Initiate Your Request

  Log into your OXYENERGY account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund or exchange.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.